Now Offering 5 Year Warranty on All Parts Purchased from and installed in domestic residential appliances by Al's Appliance Inc. (not including multi unit shared laundry, neglect or misuse of appliances, filters or cleaning products.)
20 Stewart St. Kitchener On. Large selection of New and Used Appliances
Appliance Troubles?.... Call Now In home repairs to most major household Appliances
Why Call Al's Appliance?
Service: Talk to a knowledgeable person to book your appointment.
Sales: We have a large selection of new and used appliances for sale. Including coin op laundry.
Landlords: We offer full repair service and appliance replacement. We will make arrangements with your tenant for full replacement, setup and removal when needed, so you don't even have to leave your office.
Flexibility: Three hour appointment windows. We will call when on the way!
Experience: Serving Guelph and surrounding area since 1985.
Honesty: Upfront rates, no hidden fees and no unnecessary parts.
Appliances Serviced: Washers, Dryers, Refrigerators, Freezers, Stoves, Microwaves and Dishwashers for most major household appliance brands.
Service Details:
Each service call includes up to one hour of labour for diagnostic assessment and repair for a single appliance.
If parts are required an estimate will be given prior to conducting the work.
We stock most common parts on our trucks, but if the part(s) need to be ordered then a return visit will be charged.
All parts are covered with a 5 year warranty.
All labour is covered with a 90 day warranty.
Service Rates: Cambridge, Guelph, Kitchener, Waterloo. Service Call $124.99 Return Call $62.49 Assistant (second man required) $74.99
Aberfoyle, Ariss, Eden Mills, Ennotville, Eramosa, Maryhill, Minilakes, Rockwood. Service Call $139.95 Return Call $69.99 Assistant (second man required) $91.00
Acton, Elmira, Elora, Everton, Fergus, St Jacobs, Morriston, Puslinch, New Dundee. Service Call $149.99 Return Call $74.99 Assistant (second man required) $97.50
Alma, Acton, Arthur, Belwood, Erin, Hillsburg. Service Call $195 Return Call $97.50 Assistant (second man required) $123.50
For each extra appliance diagnosed on a single service call. $95.00 A surcharge will be added to service on all gas fired appliances. $30.00 Additional labour fees for each 15 minutes over 1 hour. $30.00 Over the range microwave, dishwasher and wall oven installations. Location Service Call + $55.00
Warranty and Delivery Information: Warranty: Warranties commence from date of delivery and claims require the original receipt.
Service: Parts: Al’s Appliance Inc. offers a 5 year parts warranty on all parts bought from and installed by Al’s Appliance Inc. for domestic, residential appliances only. Labour: Al’s Appliance Inc. offers a 90 day warranty for labour on any defective part installed by Al’s Appliance Inc. or any recurring issue of the initial diagnosis and repair. Similar issues with the same symptoms may not be covered.
Sales Used Appliances Al’s Appliance Inc. offers a 90 day parts and labour warranty on all used appliances purchased at Al’s Appliance Inc. Used appliance warranty service provided by Al’s Appliance Inc.
Sales: New Appliances Huebsch Laundry: 5 year transmission, 3 year parts, 1 year labour from time of purchase. Warranty service provided by Al’s Appliance Inc. Marathon products: 2 year parts and labour Manufacturer’s warranty* General Electric products: 1 year parts and labour Manufacturer’s warranty* Frigidaire Products: 1 year parts and labour Manufacturer’s warranty*
*Note: Manufacturer’s warranty is not done by Al’s Appliance Inc. it is covered by the manufacturer and is subject to their terms and conditions.
Preparing for your delivery: At Al's Appliance Inc., we make every effort to ensure your appliance is delivered and installed as smoothly as possible. It is important to read the following instructions to assist in this goal.
- At the time of purchase, inform the salesperson of any stairs, tight corners or tight spaces involved in the delivery or removal. -Make sure accurate measurements are taken before purchasing the appliance. -Ensure adequate space is available to install and remove your appliance. -Remove any obstacles that could block the path from the door to where the appliance is to be installed. (Including boots, shoes, furniture, welcome mats, wall hangings, etc.) -Cover carpeted or delicate areas to prevent soiling from delivery personnel and equipment.
Please be aware that most appliances to be removed will have dust, dirt, rust, grease and or water that could potentially soil the floor and surrounding area. We will make every effort to prevent or clean these areas, but cannot be held responsible for damage or stains.
Additional fees may be charged for any doors or railings that may need to be removed or any obstacles or furniture that was not moved by the owner or tenant.
If the delivery cannot be made due to conditions beyond our control, such as immobile obstacles, incorrect space measurements, inadequate door or hall width, or no one home/locked door, a $60.00 fee will be added and a new delivery time will need to be arranged.
We reserve the right to refuse delivery or removal if the act is deemed to be dangerous or may cause property damage.
Disclaimer Damage Waivers: It is the responsibility of the customer to familiarize themselves with waivers we have in place surrounding the provision of any services we provide. These waivers are applicable for all work performed and are assumed and accepted once you allow our technician to commence the provision of service. Waiver of Damages When Moving Appliance: You understand there is an inherent risk in such a movement. There is a risk of damage to the machine itself, and to areas surrounding its installation, including but not limited to flooring, cabinetry and countertops. You acknowledge the technician is not required to move the appliance to perform service. In exchange for his willingness to do so, you promise to hold faultless, both the technician and Al’s Appliance Inc., from any and every liability associated with any such damage as may occur in connection with this movement. Waiver of Damages When Working with Water: You understand the machinery that’s being worked on is connected with the building’s plumbing system, and whenever any machinery is so connected, there is an inherent risk that component failure, imperfect connections, and/or other faults could result in unintended leakage and/or flooding within the building, causing significant and sometimes catastrophic damage. Excepting for cases of clearly proven negligence, by the technician, you promise to hold harmless Al’s Appliance Inc., its Owner, agents, employees, and contractors from any and all damages, harms, or liability that may result from such an occurrence. By allowing the technician to commence work, you explicitly waive the right to any contrary claim. Waiver of Damages from Failed Cooling: You understand that, like any machinery, refrigeration equipment consists of a multiplicity of complex components, any of which can fail without warning, and that any effort to service and/or repair same carries inherent risk. Diagnoses are not always straightforward, and, even when carefully performed, repair and/or service work may involve imperfections that result in failure of the machinery to perform as intended. Such failures may lead to food spoilage, discomfort, inconvenience, etc. You acknowledge that, by undertaking to service and/or repair your equipment, Al’s Appliance Inc. is not accepting responsibility for any such risks. You agree all such risks are your own (and/or your company’s) alone, and you agree to hold harmless and exempt from liability Al’s Appliance Inc., its Owner, Contractors, and employees from any and all such harms. By allowing the technician to commence work, you explicitly waive the right to any contrary claim. Waiver of Damages from Lifting Glass Cook Top: You understand that, in lifting a glass/ceramic cooktop surface to access components below it, there is an inherent risk of breakage. The top is attached with strong adhesive, and it is not always possible to achieve separation without the surface fracturing. While expecting the technician to exercise every due level of care, You nevertheless recognize that the Technician and Al’s Appliance Inc. explicitly refrain from accepting any responsibility for these risks. You agree all such risks are your own (and/or your company’s) alone, and you agree to hold harmless and exempt from liability Al’s Appliance Inc., its Owner, contractors, and employees from any and all such responsibility. By allowing the technician to commence work, you explicitly waive the right to any contrary claim.
Payment Methods: Cash, Debit/Interac, Major Credit Cards, Cheque & E-Transfer Due upon completion of the repair(s).